What this page is for
This page sets communication norms so remote collaboration stays clear, respectful, and efficient.
What you should do
- Use public channels by default so context is shared.
- Set response expectations by urgency, not by anxiety.
- Prefer docs for decisions and chat for coordination.
- Keep meetings intentional: agenda, owner, decision, next steps.
- Write handoffs that work across time zones.
- Disagree with ideas directly and respectfully; focus on evidence and outcomes.
Who owns or approves it
Team leads and managers model communication norms. People Operations owns policy wording and escalation guidance.
Where to go in the tool stack
Slackfor coordination and team updates- Calendar for meeting scheduling and availability windows
- Internal docs for decisions and post-meeting notes
What happens if something goes wrong
If communication breaks down, reset quickly: summarize facts in writing, clarify decision owner, and agree on next checkpoint. Escalate persistent behavior issues through your manager or People Operations.